“At the beginning of summer we realized our 30+ year old AC was not working. It had lost all coolant and repairs would be expensive and not at all certain to work. We ordered a new heat pump and are very happy with the results. Elkin and Servando did a great job of installing the new heat pup and removing all of the old system. Elkin showed us how everything worked and didn't leave until we were totally happy. We just had our inspection by the city and the inspector noted how good the job looked!
During this process, we met many other members of the Petra team and spoke to almost all of the office staff. From start to finish, it was a pleasant experience. We cannot recommend Petra highly enough!”
“We had a great experience with Petra. They provided us superior equipment at a solid price, and the installers went above and beyond to make the new work fit in our old home seamlessly.”
“Jason is amazing; friendly, conscientious, and thorough. He walked us through the problem(s) with our ancient but still super efficient Lennox (circa 1989). He was able to figure out how to repair it in the absence of readily available parts, and helped us understand why we may be nearing replacement time for the unit, although since he has repaired it as this latest July/Aug '22 heat wave crushes us, the machine is humming along and refrigerating us 😉 In the future, if we cannot have Matt, we will be asking for Jason.”
“Great service nice guy very friendly new his stuff checked everything changed filter, just a all around nice guy refreshing even did a move to make the air conditioner less noisy like the actor did on tv with a piece of plastic highly recommend home and company thanks”
“Petra is my go-to for Heating and A/C Service, but I didn't realize they also did gas fireplaces. They got me back up and running in no time. If I ever have issues with heating or cooling, Petra is my first phone call.”
“The furnace in our small home was blowing cold air. It was 19* outside this morning so we were desperate. It was fixed and working properly in minutes. Andy recommended we get it serviced yearly – will do. Andy was professional and kind. Who would have thought our furnace repair man would leave me with brilliant words of wisdom? In a few words, he made my day better. Bless him and his family and also Petra of course!”
“We had some service problems with our old furnace. Petra got their people out quickly to inspect and diagnose problem. We eventually ended up purchasing a new furnace from them. We are repeat customers because of the quality and integrity of their employees. They were able to get our furnace installed in a timely manner. Their employees were respectful and very hard working (staying late to make sure we had a working system). I would never hesitate to recommend Petra to our friends. Five stars all around!!”
“Our air conditioning unit had a problem with ice build up. Jason identified the problem quickly, made adjustments and explained what caused it. I also asked about the coolant level and if it was part of the problem. It was a little low so he added some. Another thing that had bothered me for a while was how noisy the unit had become. He checked and there were some screws that needed tightened on the unit itself. He also took care of that problem.
All the work took place downstairs. I have a mobility issue and he offered to go back down to shut the outside door and turnoff the lights before he left.
He is an asset to the company. I would highly recommend Petra to anyone needing AC/ heating installation or repair.
Thank you Jason.”
“Andy worked a miracle repairing our air conditioner. It is an older unit and he was able to find the exact motor and contol board to get it working. The parts had to be ordered and shipped from the East Coast. He was prompt to arrive for both appointments on time and he was very kind and professional. We would call Petra without hesitation if we ever needed it serviced in the future. He took good care of us. Thank you Andy!”