“Jason was early for our appointment and did an awesome job, as usual. He’s always professional and is a genuine good guy. I feel very confident in his (and everyone else at Petra) in their work ethic and we know we’re well taken care of!”
“Rick was friendly and professional. He serviced our A/C unit quickly and with a smile. Great person! Highly recommend Rick and the Petra team.”
“Rick was friendly and professional. He serviced our A/C unit quickly and with a smile. Great person! Highly recommend Rick and the Petra team.”
“Rick did a great job and was able to repair the A/C when I thought it needed a replacement. Did a great job making conversation and explaining the work being performed. Great service!”
“Mr. Rehmke was very helpful and informative about our air conditioner. We sure appreciate such good service and courtesy too. We will certainly return to this company for our future services and purchases. Thanks Rick and Petra.”
“I'm very happy with the service and support Petra delivers. The customer service team is super prompt and helpful, never had an issue with setting up an appointment and got prompt updates.
Jason the service tech was polite and professional, and even got some treats for my dog.”
“Jason always does a great job. He is timely, answers my questions and is just a pleasant fellow.”
“Very helpful. It was a difficult location for service and he just did it, and was very positive and encouraging.”
“Justin and his crew spent two long days to replace our furnace and air conditioner. We really appreciated their work. Justin also stayed with us to teach us how to program and use the thermostat. All was well. I later discovered there was no electricity to our dishwasher. I contacted Tom, who set in motion a process to identify the problem. Matt talked to Justin, then emailed me, and we had a few more emails to try to figure out what happened, but couldn’t resolve the issue. Justin came back the next day, quickly determined the problem, and fixed it in about an hour. We expect to be happy with our new heating and AC unit. But we are really pleased with the customer service we have received from everyone at PETRA. Justin and his crew, Tom and Matt, but also Brittnee and Jon. Thanks, guys.”