Testimonials Articles

Air Conditioner Repair in Portland, OR 97215

May 19, 2024

“Jason showed up quickly, was really friendly and helped us figure out what was wrong with our system. He took the time to show us how to use our system, replace our filter, etc. Overall, a really positive experience!”

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Gas Furnace Repair in Portland, OR 97229

February 6, 2024

“Andy troubleshoot and resolved an issue with the burners. He took the time to explain and show me what was going on. He was friendly and professional- a true expert!”

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Gas Furnace Maintenance in Tigard, OR 97223

January 11, 2024

“Andy did excellent work as always!”

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Gas Furnace Maintenance in Tigard, OR 97223

January 11, 2024

“Andy did excellent work as always!”

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Gas Furnace Repair in Portland, OR 97214

December 9, 2023

“Petraheat was able to get us in on the same day that our heater failed because there was a cancellation. I am so grateful to Jason for being so persistent while trying to figure out the issue. He was able to find the source of the problem and fix it, which would have probably gone…

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Gas Furnace Repair in Portland, OR 97214

December 9, 2023

“Petraheat was able to get us in on the same day that our heater failed because there was a cancellation. I am so grateful to Jason for being so persistent while trying to figure out the issue. He was able to find the source of the problem and fix it, which would have probably gone…

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Gas Furnace Maintenance in Happy Valley, OR 97089

November 14, 2023

“Andy has been providing our scheduled maintenance service for over a year. He presents himself in a very professional manner with a positive attitude. I’m very impressed with his high level of diagnostics skills and communicates information about the status of the system in simple terms.”

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Gas Furnace Repair in Portland, OR 97225

November 3, 2023

“Fantastic support from Andy! His prior work with us was for routine furnace and fireplace maintenance, but this time it was to get our ~22 year-old furnace back in operation. He gave the full details of the failure mode, made good recommendations, and all with a great attitude and friendly (yet professional) manner. We’re super…

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Heat Pump Replacement in Portland, OR 97209

September 15, 2023

“While this review is specifically about our experience with Joe, all the people we have dealt with at Petra have been fantastic. Such a pleasure to deal with friendly, professional people. Our experience with Joe was a complete pleasure. He was friendly, informative, polite and completely professional. He worked on the installation of our new…

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Gas Furnace Maintenance in Portland, OR 97211

July 19, 2023

“thank you always for your service and care for our properties.”

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Air Conditioner Replacement in Happy Valley, OR 97086

June 19, 2023

“I very seldom leave reviews, but I had to make sure to publicly recognize Justin, my AC installer. He did an exemplary job and really went above and beyond. The replacement of my system was complicated (and highly unusual according to all the experts who looked at it), but Justin did not cut any corners…

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Air Conditioner Maintenance in Portland, OR 97239

June 12, 2023

“We’ve liked everyone we’ve encountered at Petra. Jason was no exception. He’s a good worker with an friendly, engaging personality. He did a great job and also gave me an excellent tutorial on keeping our A/C in good shape, which I much appreciated!”

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Heat Pump Maintenance in Portland, OR 97225

June 12, 2023

“Jason was early for our appointment and did an awesome job, as usual. He’s always professional and is a genuine good guy. I feel very confident in his (and everyone else at Petra) in their work ethic and we know we’re well taken care of!”

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Air Conditioner Repair in Portland, OR 97212

June 7, 2023

“Rick was friendly and professional. He serviced our A/C unit quickly and with a smile. Great person! Highly recommend Rick and the Petra team.”

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Air Conditioner Repair in Portland, OR 97212

June 6, 2023

“Rick was friendly and professional. He serviced our A/C unit quickly and with a smile. Great person! Highly recommend Rick and the Petra team.”

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Air Conditioner Repair in Portland, OR 97209

June 3, 2023

“Rick did a great job and was able to repair the A/C when I thought it needed a replacement. Did a great job making conversation and explaining the work being performed. Great service!”

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Air Conditioner Maintenance in Milwaukie, OR 97267

June 3, 2023

“Mr. Rehmke was very helpful and informative about our air conditioner. We sure appreciate such good service and courtesy too. We will certainly return to this company for our future services and purchases. Thanks Rick and Petra.”

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Air Conditioner Maintenance in Hillsboro, OR 97124

June 2, 2023

“I'm very happy with the service and support Petra delivers. The customer service team is super prompt and helpful, never had an issue with setting up an appointment and got prompt updates. Jason the service tech was polite and professional, and even got some treats for my dog.”

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Air Conditioner Maintenance in Milwaukee, OR 97222

June 2, 2023

“Jason always does a great job. He is timely, answers my questions and is just a pleasant fellow.”

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Air Conditioner Maintenance in Portland, OR 97239

June 2, 2023

“Very helpful. It was a difficult location for service and he just did it, and was very positive and encouraging.”

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Gas Furnace Replacement in Portland, OR 97212

May 25, 2023

“Justin and his crew spent two long days to replace our furnace and air conditioner. We really appreciated their work. Justin also stayed with us to teach us how to program and use the thermostat. All was well. I later discovered there was no electricity to our dishwasher. I contacted Tom, who set in motion…

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Air Conditioner Repair in Portland, OR 97220

May 25, 2023

“Rick was informative, thorough, professional and personable, as has been all been all representatives from Petra. It is a comfort knowing we have your services available to us.”

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Air Conditioner Repair in Portland, OR 97229

May 24, 2023

“Professional”

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Heat Pump Repair in Portland, OR 97212

May 19, 2023

“On time. Very professional, thorough knowledge. Nice too.”

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Air Conditioner Repair in Dundee, OR 97115

May 15, 2023

“Rick was fast and efficient. Very professional and gave us great feedback!!”

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Air Conditioner Maintenance in Portland, OR 97213

May 12, 2023

“Diagnosed problem, very knowledgeable and friendly.”

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Air Conditioner Repair in Oregon City, OR 97045

May 8, 2023

“Responded within two days of my call, diagnosed the problem quickly. Problem with my air conditioner caused my furnace to go out. Double whammy. Fixed both , and explained the process”

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Air Conditioner Maintenance in Portland, OR 97202

May 1, 2023

“We’ve been with Petra for YEARS and we’ve had nothing but excellent service from all technicians. They’ve handled our heater/AC in every capacity- installation, emergency repair, and maintenance. In this particular visit, Jason was extremely thorough and comprehensive in the annual check of our AC. He was professional and friendly and made the process easy…

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Air Conditioner Maintenance in Clackamas, OR 97915

April 28, 2023

“Rick was terrific. Personable and professional. Thorough and explained things well! On time and fast visit! Thank you!”

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Ductless Mini-Split Maintenance in Portland, OR 97210

April 27, 2023

“Love Petra Heating! They are the best, they really value their customers and treat us like they would their friends and family. Andy & Jason were out today to perform semi-annual maintenance on my 2 ductless mini-splits and associated ceiling cassettes, also installed surge protectors to protect these units and cleaned out my clothes dryer…

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Air Conditioner Maintenance in Portland, OR 97239

April 7, 2023

“Rick has been my reliable service technician since I installed a new HVAC system with Petra Heating several years ago. The company has been a professional, reliable, personable, customer service-centric partner to work with over the years. It’s always a pleasure to see Rick at my door, every spring and fall. He gives me peace…

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Heat Pump Maintenance in Portland, OR 97233

April 6, 2023

“I was so glad to speak with Rick about my water heater. Along with giving me a clear, detailed explanation of it’s current state, he explained how I could know if there was an issue in the future. Then, he kindly answered all my questions about water and heat alternatives and again clearly explained what…

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Gas Furnace Repair in Portland, OR 97206

March 30, 2023

“I give Petra my highest recommendation! They are so great to work with. It feels like working with old friends. They tell you what you need, and they don't try to "upsell" or apply heavy pressure to make a sale. I purchased my AC about 5 years ago from them, and I just had Rick…

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Heat Pump Replacement in Gresham, OR 97030

March 13, 2023

“I was very pleased with the installation and service. Thank you, Petra, for notifying me in advance and for complying with schedule as promised.”

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Heat Pump Replacement in Portland, OR 97215

September 9, 2022

“At the beginning of summer we realized our 30+ year old AC was not working. It had lost all coolant and repairs would be expensive and not at all certain to work. We ordered a new heat pump and are very happy with the results. Elkin and Servando did a great job of installing the…

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Heat Pump Installation in Portland, OR 97216

August 23, 2022

“We had a great experience with Petra. They provided us superior equipment at a solid price, and the installers went above and beyond to make the new work fit in our old home seamlessly.”

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Air Conditioner Repair in Portland, OR 97229

July 26, 2022

“Jason is amazing; friendly, conscientious, and thorough. He walked us through the problem(s) with our ancient but still super efficient Lennox (circa 1989). He was able to figure out how to repair it in the absence of readily available parts, and helped us understand why we may be nearing replacement time for the unit, although…

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Air Conditioner Maintenance in Gresham, OR 97080

June 30, 2022

“Great service nice guy very friendly new his stuff checked everything changed filter, just a all around nice guy refreshing even did a move to make the air conditioner less noisy like the actor did on tv with a piece of plastic highly recommend home and company thanks”

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Gas Fireplace Maintenance in Gladstone, OR 97027

May 12, 2022

“Petra is my go-to for Heating and A/C Service, but I didn't realize they also did gas fireplaces. They got me back up and running in no time. If I ever have issues with heating or cooling, Petra is my first phone call.”

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Gas Furnace Repair in Portland, OR 97219

February 24, 2022

“The furnace in our small home was blowing cold air. It was 19* outside this morning so we were desperate. It was fixed and working properly in minutes. Andy recommended we get it serviced yearly – will do. Andy was professional and kind. Who would have thought our furnace repair man would leave me with…

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Gas Furnace Installation in Tigard, OR 97224

January 17, 2022

“We had some service problems with our old furnace. Petra got their people out quickly to inspect and diagnose problem. We eventually ended up purchasing a new furnace from them. We are repeat customers because of the quality and integrity of their employees. They were able to get our furnace installed in a timely manner.…

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Air Conditioner Repair in Tigard, OR 97224

June 30, 2021

“Our air conditioning unit had a problem with ice build up. Jason identified the problem quickly, made adjustments and explained what caused it. I also asked about the coolant level and if it was part of the problem. It was a little low so he added some. Another thing that had bothered me for a…

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Air Conditioner Repair in Other, OR 98671

May 16, 2021

“Andy worked a miracle repairing our air conditioner. It is an older unit and he was able to find the exact motor and contol board to get it working. The parts had to be ordered and shipped from the East Coast. He was prompt to arrive for both appointments on time and he was very…

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Boiler Installation in Portland, OR 97212

April 30, 2021

“Sarah, thanks to you and the entire Petra team. Matt and his team were incredible, amazingly polite, diligent, professional and even REALLY cleaned up after themselves. This is one of the best customer service experiences I've had!”

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Gas Fireplace Maintenance in Happy Valley, OR 97086

January 29, 2021

“With literally no notice nearing the end of the day, I called Becky at Petra to describe my mini crisis. (we needed to service two gas fireplaces in order to close the sale on a home). Becky’s reaction time was amazing. More so was Ricks ability to get there and complete the work before the…

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Heat Pump Repair in Vancouver, WA, OR 98664

December 17, 2020

“No heat late afternoon and Andy came to the rescue, staying late until he found and resolved the matter. Andy is not only a very skilled tech. but a valuable asset to your company as a representative of a culture that really cares about their clients. Thanks Andy and thank you Becky for your capable…

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Indoor Air Quality Installation in Buxton, OR 97109

September 11, 2020

“Sarah in the office was great and Matt was amazing. Scheduling was a breeze and Matt showed up on time. Matt really went the extra mile to explain what he was doing and how the technology worked. I cannot say enough nice things about how professional and polite Matt was. I recommend Petra to all…

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Air Conditioner Repair in Vancouver, WA, OR 98607

June 24, 2020

“We had a non-functioning air conditioner going into summer. We called Petra and they immediately came out to repair it. We were so impressed with the tech, Andy, and Becky at the office that we signed up for a maintenance plan. After the maintenance, we decided to also add another maintenance plan– this time on…

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Furnace Installation

November 19, 2019

“These guys have installed several units for us. Awesome installers, awesome trouble shooters and another family-owned business.” – Christopher H.

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