Testimonials – Air Conditioning Articles
“I very seldom leave reviews, but I had to make sure to publicly recognize Justin, my AC installer. He did an exemplary job and really went above and beyond. The replacement of my system was complicated (and highly unusual according to all the experts who looked at it), but Justin did not cut any corners…
Continue Reading“We’ve liked everyone we’ve encountered at Petra. Jason was no exception. He’s a good worker with an friendly, engaging personality. He did a great job and also gave me an excellent tutorial on keeping our A/C in good shape, which I much appreciated!”
Continue Reading“Rick was friendly and professional. He serviced our A/C unit quickly and with a smile. Great person! Highly recommend Rick and the Petra team.”
Continue Reading“Rick was friendly and professional. He serviced our A/C unit quickly and with a smile. Great person! Highly recommend Rick and the Petra team.”
Continue Reading“Rick did a great job and was able to repair the A/C when I thought it needed a replacement. Did a great job making conversation and explaining the work being performed. Great service!”
Continue Reading“Mr. Rehmke was very helpful and informative about our air conditioner. We sure appreciate such good service and courtesy too. We will certainly return to this company for our future services and purchases. Thanks Rick and Petra.”
Continue Reading“I'm very happy with the service and support Petra delivers. The customer service team is super prompt and helpful, never had an issue with setting up an appointment and got prompt updates. Jason the service tech was polite and professional, and even got some treats for my dog.”
Continue Reading“Jason always does a great job. He is timely, answers my questions and is just a pleasant fellow.”
Continue Reading“Very helpful. It was a difficult location for service and he just did it, and was very positive and encouraging.”
Continue Reading“Rick was informative, thorough, professional and personable, as has been all been all representatives from Petra. It is a comfort knowing we have your services available to us.”
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Continue Reading“Rick was fast and efficient. Very professional and gave us great feedback!!”
Continue Reading“Diagnosed problem, very knowledgeable and friendly.”
Continue Reading“Responded within two days of my call, diagnosed the problem quickly. Problem with my air conditioner caused my furnace to go out. Double whammy. Fixed both , and explained the process”
Continue Reading“We’ve been with Petra for YEARS and we’ve had nothing but excellent service from all technicians. They’ve handled our heater/AC in every capacity- installation, emergency repair, and maintenance. In this particular visit, Jason was extremely thorough and comprehensive in the annual check of our AC. He was professional and friendly and made the process easy…
Continue Reading“Rick was terrific. Personable and professional. Thorough and explained things well! On time and fast visit! Thank you!”
Continue Reading“Rick has been my reliable service technician since I installed a new HVAC system with Petra Heating several years ago. The company has been a professional, reliable, personable, customer service-centric partner to work with over the years. It’s always a pleasure to see Rick at my door, every spring and fall. He gives me peace…
Continue Reading“Jason is amazing; friendly, conscientious, and thorough. He walked us through the problem(s) with our ancient but still super efficient Lennox (circa 1989). He was able to figure out how to repair it in the absence of readily available parts, and helped us understand why we may be nearing replacement time for the unit, although…
Continue Reading“Great service nice guy very friendly new his stuff checked everything changed filter, just a all around nice guy refreshing even did a move to make the air conditioner less noisy like the actor did on tv with a piece of plastic highly recommend home and company thanks”
Continue Reading“Our air conditioning unit had a problem with ice build up. Jason identified the problem quickly, made adjustments and explained what caused it. I also asked about the coolant level and if it was part of the problem. It was a little low so he added some. Another thing that had bothered me for a…
Continue Reading“Andy worked a miracle repairing our air conditioner. It is an older unit and he was able to find the exact motor and contol board to get it working. The parts had to be ordered and shipped from the East Coast. He was prompt to arrive for both appointments on time and he was very…
Continue Reading“We had a non-functioning air conditioner going into summer. We called Petra and they immediately came out to repair it. We were so impressed with the tech, Andy, and Becky at the office that we signed up for a maintenance plan. After the maintenance, we decided to also add another maintenance plan– this time on…
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